Terms Of Service

Terms of Service

These Terms of Service govern your use of the Jaewon website and your purchase of products from Jaewon, doing business as Jaewon (“Jaewon,” “we,” “us,” or “our”).

By using our website or placing an order, you agree to these Terms of Service. If you do not agree, please do not use our website.

Online Store Terms

You must be at least the age of majority in your place of residence to use this website, or you must have permission from a parent or legal guardian.

You agree not to use our website for any unlawful purpose or to violate any applicable laws or regulations.

Products and Availability

We make reasonable efforts to display product descriptions, colors, images, and pricing accurately. However, product colors may vary depending on your device or screen.

Products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse an order at our discretion.

Orders and Payments

By placing an order, you agree to provide accurate and complete billing, shipping, and contact information.

We reserve the right to refuse, cancel, or limit any order, including orders that appear to be placed by dealers, resellers, or for fraudulent purposes.

Prices are listed in [USD] and may change without notice. Taxes, shipping charges, and other applicable fees will be shown at checkout where applicable.

Shipping and Delivery

We will ship orders to the address provided at checkout. Delivery estimates are not guaranteed and may be affected by carriers, weather, customs, or other circumstances outside our control. 

You are responsible for reviewing your order information carefully before completing your purchase. 

Once an order has been shipped, tracking information will be provided when available. Please make sure your shipping address is accurate and that packages can be delivered securely.

If tracking shows that a package was delivered but you cannot locate it, please:

  1. Check around your delivery area, mailbox, building, and with neighbors.
  2. Contact the shipping carrier to report the issue.
  3. Contact us at support@shopjaewon.com within [7 days] of the delivery scan with your order number and tracking information.

We will review the delivery details and work with the carrier where possible. However, Jaewon is not responsible for packages that are confirmed by the carrier as delivered to the address provided at checkout, including packages that are lost or stolen after delivery.

If a package is lost in transit or arrives damaged, please contact us promptly so we can help investigate and submit a carrier claim when applicable. Carrier deadlines and coverage limits may apply.

For extra protection, customers may request a signature confirmation / shipping insurance where available.

Returns and Refunds

Returns and refunds are governed by our [Return and Refund Policy]. Please review that policy for eligibility requirements, deadlines, exclusions, and return instructions.

Intellectual Property

All website content, including text, product images, graphics, logos, designs, and other materials, belongs to Jaewon or its content providers and is protected by applicable intellectual-property laws.

You may not copy, reproduce, distribute, modify, or use our content without our prior written permission.

Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, availability, or practices of third-party websites.

Disclaimer

Our website and its content are provided on an “as available” basis. To the fullest extent permitted by law, we make no guarantees that the website will always be available, uninterrupted, secure, or error-free.

Limitation of Liability

To the fullest extent permitted by law, Jaewon and its owners, employees, affiliates, and service providers will not be liable for indirect, incidental, special, or consequential damages arising from your use of the website or purchase of our products.

Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

Indemnification

You agree to indemnify and hold harmless Jaewon and its owners, employees, affiliates, and service providers from claims, damages, losses, and expenses arising from your violation of these Terms of Service or your misuse of our website.

Changes to These Terms

We may update these Terms of Service from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of CA, USA, without regard to conflict-of-law rules.